Privacy Policy

Introduction

This Privacy Policy explains how Power Pac Solutions Limited collects, uses, and protects your personal data when you visit our website or use our services.

Power Pac Solutions Limited is committed to ensuring that your privacy is protected and that we comply with all relevant data protection legislation, including the EU General Data Protection Regulation 2016/679 (GDPR) and the Data Protection Act 2018. This Privacy Statement and Cookies Policy explains how we use the information we collect about you and the procedures we have in place to safeguard your privacy. Power Pac Solutions Limited is registered with the Information Commissioner’s Office (ICO), registration number ZB833945 , and is a company registered in England and Wales (company number 16102639). For more information about how Power Pac Solutions Limited uses personal data contact us via [email protected]

Please also refer to our Standard Terms and Conditions.

Information We Collect

We collect the following types of information:

Personal Data: Name, email address, phone number, and any other information you provide to us.

Usage Data: Information about how you use our website or services, such as pages visited, and time spent on our site.

Cookies and Similar Technologies: Information collected through cookies and similar technologies to improve your experience.

Data Collection on our Website

  • We have several contact forms on our website where we ask for the following details for these reasons:
  • Name: We need to know your name so we can make contact with you.
  • E-mail: In the event we cannot reach you by telephone, we will send you an e-mail to let you know we have tried to make contact.
  • Subject: We need to know the subject of your request.
  • Company: We like to know which company you are contacting us from so we can do some research on how we can provide the best service to your company’s industry sector.
  • Telephone Number: We would like to give you call so we can introduce ourselves properly and identify your immediate needs.
  • Message: We need to know what specific services you are looking for.

People who submit a query via our website

When you provide information to us via the Contact form on our website, your query is automatically emailed to us and then immediately deleted from the website. We will respond to your query as soon as possible and the retention period for your personal data will depend on the extent of your query. We will keep your information secure and will retain it only for as long as is necessary to fulfil the purpose for which it was collected.

How We Use Your Information

We use your information for the following purposes:

Legal Obligations: To comply with legal obligations and protect our rights.

To Provide Services: To provide and improve our services to you.

Communication: To communicate with you about our services, promotions, and updates.

Sharing Your Information

We do not share your personal data with third parties except as described in this policy or as required by law.

We will not sell or exchange your personal data with any other organisation, and we will not share it with any other organisation unless you:

  • explicitly ask us to
  • it is necessary to deliver information that you have requested from us, or
  • we are required to do so as required by law.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction.

What rights you have over your data

You have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to data portability and the right to object to the processing of your personal data.

External Websites

Our website pages may contain links to other sites. Whilst we only look to contain safe and relevant external links to other sites, we ask all users to note that these external sites are not operated or owned by Power Pac Solutions Limited. We therefore do not control or are responsible or liable for the content and their policies.

Social Media Platforms

Power Pac Solutions Limited is on social media, we use LinkedIn, Twitter, Facebook, and YouTube. We will never ask for personal or sensitive information. Social media platforms can shorten lengthy website addresses, and although they take all reasonable actions to ensure the URLs used are genuine, they can be prone to spam and hacking. Power Pac Solutions Limited therefore cannot be held liable for any damages or implications caused by clicking on these shortened URLs.

Changes to This Policy

We may update this Privacy Policy from time to time.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]